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Your information, handled with care

Privacy Policy

This policy explains how information is collected and used when you visit the Sumadhura Palais Royale website or make an enquiry.

Last updated: 14 October 2026

1. Who this policy applies to

This Privacy Policy applies to the Sumadhura Palais Royale project website operated for Sumadhura Group. “We”, “us” and “our” refer to Sumadhura Group and its authorised project representatives.

2. Information we collect

We may collect:

  • Contact details you submit, including your name, email address and mobile number.
  • Enquiry details, such as your preferred residence configuration, floor plan or visit request.
  • Campaign details, such as UTM parameters and advertising click identifiers.
  • Technical and usage information, such as your device, browser, IP address and page interactions, where collected through cookies or analytics tools.

3. How we use information

We may use your information to:

  • Respond to enquiries and share requested project details, prices, availability, floor plans or brochures.
  • Arrange site visits, calls or virtual presentations.
  • Contact you by email, SMS, WhatsApp or phone where you have provided consent.
  • Manage enquiries and understand campaign performance.
  • Operate, secure, analyse and improve this website.
  • Meet legal obligations and protect our legitimate rights.

4. Sharing and disclosure

We may share information with authorised Sumadhura sales teams and project representatives, and with service providers supporting CRM, hosting, analytics and communications. We may also disclose information where required by law, to protect legal rights, or as part of a permitted business reorganisation. These parties should receive only information reasonably necessary for their role.

5. Cookies and analytics

This website may use cookies and similar technologies to remember preferences, understand website use and measure advertising campaigns. You can control cookies through your browser settings, although disabling them may affect some website features.

6. Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including legal and business record requirements. We use reasonable administrative, technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and rights

Subject to applicable law, you may ask to access, correct or delete your personal information, or withdraw consent for promotional communications. A withdrawal does not affect processing already carried out. Some information may need to be retained where the law permits or requires it.

8. Third-party links

This website may link to external websites or services. Their privacy practices are governed by their own policies, which we encourage you to review before providing information.

9. Changes to this policy

We may update this policy to reflect changes in our practices or applicable requirements. The updated version and its revision date will be published on this page.

Questions or privacy requests

10. Contact us

Sumadhura Group
Plot No. 1131, 8-2-2293/A/1, 2nd Floor, Road No. 36,
Jubilee Hills, Hyderabad, Telangana 500034

Email: enquiries@sumadhuragroup.com
Phone: +91 7045515000